Poly EncorePro 310 USB-C Monaural USB headset with USB/Inline control 214569-01
NEW Item
Manufacturer Part Number: 214569-01
CUSTOMER SERVICE HEADSETS
- Get top quality audio on both ends of the call
- Make conversations clear with voice-optimization
- Empower your workforce with smart features
- Who says you need to compromise?
- Get enterprise-grade contact center headsets at an affordable price
FIND THE SWEET SPOT
The call center is your front line of customer support. Give teams everything they need to shine, in a headset that hits the sweet spot between quality and affordability. All-day comfort. Total reliability. Acoustic protection and voice optimization. Noise cancelling so customers hear clearly. And exceptional value. The Plantronics EncorePro 300 Series is good for workers, callers and your bottom line. Make the most of every call—and your investment.
How did we find the sweet spot between affordability and high quality for contact center headsets? We took our over 40 years of designing enterprise-grade contact center headsets, then analyzed every component to see how we could create even more value. The result is our Poly Encore 300 Series, a line of headsets with proven durability that keeps everyone happy. Reliable and comfortable all day for the teams who wear them. Excellent noise canceling for accurate conversations and happier customers, plus an economical price point for contact centers. Say hello to having it all in a contact center headset.
- Give your teams and customers high-quality audio with a flexible noise-canceling microphone
- Create better and clearer conversations with voice-optimized frequency response
- Benefit from the only dynamic mute alert in this class of headsets, which verbally signals agents instantly if they’re speaking while muted (USB only)
- Give your workers acoustic comfort, thanks to the only contact center headsets in their class with G616 and time-weighted average (USB only)
- Enjoy clearer media playback in HiFi stereo (USB only)
- Rely on the expertise of a manufacturer that’s made enterprise-grade contact center headsets for over 40 years
- Enable your flexible workforce with the features they need and use every day, like Quick Disconnect (QD) tested to more than 30,000 cycles
- Help agents stay responsive and comfortable, with ear cushions that fold flat for quick answering and around-the-neck comfort between calls
- Make every call productive, with inline call control for easy volume adjustment and muting (USB only)
- Make training convenient and interruption-free for agent supervisors, with an optional Y training cable/Quick Disconnect version
SPECIFICATIONS
- SLR
- +10 ± 4 dB
- FREQUENCY RESPONSE
- 200Hz to 6.8kHz
- MICROPHONE
- 4 mm unidirectional noise cancelling microphone
- DYNAMIC MUTE ALERT
- USB versions only
- RLR
- Mono 0dB± 4 dB, Stereo 6dB ± 3dB
- FREQUENCY RESPONSE (DYNAMICALLY SWITCHES)
- 200Hz to 6.8kHz telecom mode, 50Hz to 8KHz multimedia mode
- MAXIMUM ACOUSTIC OUTPUT
- <118 dBSPL A-weighted
- ADVANCED AUDIO PROTECTION
- USB versions only (G616, Daily Noise Exposure)
- DRIVER DIAMETER
- 28 mm
- DRIVER IMPEDANCE (OHM)
- 32 Ohm
- INLINE CONTROLS
- USB version only (call control, volume up, volume down, mute)
- INLINE INDICATORS
- USB version only (red mute on, green in call)
- INLINE TONES
- USB verisons only with button presses
- EAR CUSHIONS MATERIAL
- User replaceable foam on fold flat receivers
- APPLICATIONS
- USB versions only Plantronics Hub for Windows and MacOS
